FrameHead's Information and Support Page

General Information

• If you would like me to take pictures of an upcoming event, just send me an Email
• If there are any photos you'd like removed from this website, please email me. And in your email indentify the photo(s) you'd like removed by File Name. To find the photo's File Name, first select the photo by clicking on it. Then mouse over the selected photo and click on the "Photo Info" icon. Under the Basic tab you'll see the photo's File Name.
• If you’d like to see the prices on all the different items for sale, click on the “Buy” button within any gallery, and then choose “This Photo”. A window will appear with three tabs: Prints, Merchandise, and Downloads. Click on the appropriate tab to see all the items and prices within each category.
• Many of the photos for the Spring Ahead event could not be tagged with bib numbers because some were covered up, on the runner’s side, back… No problem. You’ll have a good chance of finding your “lost” bib number(s) by searching for bib numbers on those runners that finished close to your finishing time. Find someone in the race results that finished close to you, get their bib number and search for THEIR bib number. After clicking on their photo, it will bring you to a gallery where your photo(s) should be close to theirs. This method will work really well for the photos taken near the finish line. However, for the photos taken out on the course, you may have been further ahead or behind the number you’re searching for.
• Do you have a Question? Just ask
• How 'bout a Concern? Please let me know what it is
• Maybe you have some Feedback? Can't wait to hear it

Ordering Prints, Merchandise and Downloads

• If you would like a certain print size, other than what's available, I can probably make it available -- Just Ask
• Are you wondering what some of the Merchandise for sale on this website looks like? If so, check it out here
• By the way, 1Mpix Downloads are not suitable for printing. Click here for more information on digital downloads.
• Looking for information on Shipping Charges? Click here.
• SmugMug handles all aspects of order fulfillment: printing, payment and shipping. Therefore I have no access to your credit card information. I can assure you, all your personal information will be kept private, including your email address.
• Check out SmugMug's 30-day guarantee on all prints and gifts here!

If you have any other Questions, Concerns, Feedback, or you just want to say, "Hi!" Please Email Me